Customer Reviews for Blue Dog RV Medford
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We had been to several RV shows and had basically decided on what we were looking for. Both being retired with some medical issues we needed a lightweight travel trailer. Our last stop was Blue Dog RV. There was an ad we had seen so we called ahead and spoke with David Martin. When we arrived at the dealership David was busy with another customer so we went outside to look at the trailer we wanted to check out. Turns out it wasn't what we were looking for. Deciding to leave, the salesman caught us before we had reached our vehicle, and boy were we happy. We had never been to Blue Dog RV before and didn't know much about them. David brought us into his office and asked us what we were looking for. Just leaving the RV show we told him we really liked the Hideout better than any other smaller travel trailer we had seen. Would you believe he was able to accommodate us and even beat the RV shows sale price by a few thousand? Not only that they offer a lifetime warranty. Just want to tell anyone out there ready to purchase an RV to be sure and check them out. Kudos to our salesman David Martin for such an excellent experience for us.
I am so impressed by the amazing customer service that Blue Dog provides! Tara D. was so helpful when I needed information on our forever warranty. She was so fast in finding the info. we needed and getting back to me. We bought our trailer 2 years ago and live 4 hours away. Even after this amount of time, every time I have called for any reason, the staff is always very nice and super helpful!
My first RV sales experience was as easy as it could have been, with everything explained thoroughly. But my experience with the Redmond service department has been exceptional. In particular, Damon Boisa provides exceptional customer service by always following through with what he says he will do, phone calls, dealing with warranties, liaison with product suppliers, etc. He is a person I can trust with all my service needs. A credit to the Blue Dog organization.
Wayne Smith, Bend Oregon
My wife and I had been looking for a Camper for about 3 months. The staff at Blue dog RV in Post Falls Idaho was amazing. From the salesman being so knowledgeable about the product. To the financing lady that made things so easy to understand. Then our Delivery expert was awesome. It was our first RV and he took the extra time to make sure we knew ho to do everything. Now in my experience its how a place takes care of you after they get your money that really counts. I can tell you the service is also outstanding!! Thanks Blue Dog RV.
In January 2017 my husband and I purchased a Grand Design Reflection fifth wheel from Blue Dog RV. We are thrilled with the quality, storage space and layout, and are enjoying our new winter home.
As with any new large purchase such as a vehicle or a home, an RV can have small issues that require attention. These minor issues have been addressed with the incredible help received from Terri White and Tim Johnson. As a result of their professionalism, efficiency, attention to detail and exemplary customer service, we are nicely settled into our new Reflection and are looking forward to many happy adventures.
Awesome sales team! The walk through, post purchase is so helpful. Having a one-on-one about your RV is priceless. We learned so much. The tips we so though through.
We highly recommend Blue Dog RV. It is like purchasing from a family member. They want you to be safe and know how to keep your RV in great condition for years. Their walk-through was extremely detailed, and much appreciated.
I had a great experience at Blue Dog RV. All the staff that I worked with were very helpful and thorough. All of my questions were answered, and I am very pleased with my purchase. I would highly recommend Blue Dog RV to anyone looking for a quality trailer or RV.
The service department is awesome. We worked with Todd and Travis and they were able to fix our issues under warranty and we were back on the road. Tasha is a great customer service agent. Would highly recommend them for your next RV purchase. Great customer service and unbeatable prices and selection.